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Green Covid Alert Level. More information can be found here

Covid-19 information

Last updated: March 29 2021
Covid-19 Alert Level: GREEN

Visitor Information

All visits must be pre booked with IPU Reception telephone 01256 844744

To counteract the COVID risk that is amplified by increased footfall onto the inpatient unit we are unfortunately required to limit visiting to ensure the safe care of our vulnerable patients and protect staff where possible.

As a result, the following measures are in place:

  • Visiting hours: 14:30 – 20:00
  • All visits must be booked in advance by phoning the inpatient unit: 01256 844744.
  • All visitors will be required to answer a COVID questionnaire prior to visiting and be temperature checked on arrival.
  • Visiting is limited to one household bubble per patient for the duration of the inpatient stay.
  • A member of staff will supervise entry onto the unit, mask fitting and hand sanitising.
  • A surgical mask must be worn at all times.
  • Visitors must remain in the patient’s room at all times with the door shut.
  • Whilst a patient has a visitor, staff will only enter the patient’s room when there is a clinical need.

If a patient is COVID positive, visiting is permitted with additional measures in place that will be discussed with you at the relevant time.

The following visitors will not be admitted into the hospice.

  • If you are self-isolating for any reason and or, you are displaying any symptoms of Covid-19, please contact the In-Patient Unit for further advice.

We hope these measures will allow us to maintain patient safety and prevent the spread of infection.

Your co-operation and understanding are appreciated in these unprecedented times.

Dr Jemma Storrar
Medical Director

Covid-19 Alert Levels Explained

Green No confirmed cases for staff or patients. Keep sanitising hands, social distancing, wearing face covering and observing Covid-secure area rules. Visiting information will be appropriate.
Yellow1 confirmed case in staff or patient and/or Local Restrictions in force; As above, but with Hospice Zonal system in place Visiting information will change.
AmberFurther increase in confirmed cases in staff or patients. As above, but with the introduction of home-working (where possible). Visiting information will be appropriate.
RedNumber of cases in staff results in IPU staffing levels falling below safe level for one week. IPU closure and/or no visiting. All non-clinical staff working from home. Visiting information will be appropriate.

Useful Links and Information

Click here to watch a video from Macmillan Cancer Support entitled Fatigue is Real.

Click the link below to find out more about managing breathlessness at home during the Covid-10 outbreak.

You may find some of the information below useful if you are concerned about Coronavirus (Covid-19) and specific conditions.

Alzheimer's SocietyCoronavirus: information for people affected by Dementia.
Asthma UKHealth advice for people with asthma
Bowel Cancer UKCoronavirus and bowel cancer
Brain Tumour CharityCoronavirus and brain tumours
British Heart FoundationCoronavirus: what it means for you if you have heart or circulatory disease
British Liver TrustHealth advice for people with liver disease and liver transplant patients
British Lung FoundationWhat should people with a lung condition do now?
Macmillian Cancer SupportCancer and Coronavirus (Covid-19)

More general information is available from the following links.

Hampshire Hospitals Foundation TrustPatient Information (follow the Coronavirus link)
Mental Health FoundationHow to look after your mental health during the Coronavirus outbreak
NHSSymptoms and what to do
Public Health EnglandWhat you need to do
World Health OrganisationAdvice for the public