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Hospice User Group

What is St. Michael’s Hospice User Group?

Our Hospice User Group (HUG) is a new open forum for hospice patients, carers, family members and friends to be part of. The purpose of the group is to give those service users a voice in how we develop our services for the future and identify areas of improvement.

Can I join the St. Michael’s Hospice User Group?

If you’re currently using or have ever used any of our services, you are welcome to join our HUG group and help make a difference to other people using our services here at the hospice or out in the community.

What’s involved?

The group will aim to meet four times a year here at St. Michael’s Hospice. In these meetings we will:

  • Review how our services are provided and developed
  • Review feedback from hospice users and suggest areas for improvement
  • Discuss how to raise awareness about the range of our services, that take place both within the hospice and out in the community
  • Act as the voice for hospice service users alongside staff and volunteers of St. Michael’s Hospice in the delivery and planning of services
What is a virtual member?

If you are unable to commit to attending quarterly meetings, you can opt to become a virtual member and have your say over emails.  If you do not have access to emails but want to share feedback about your experience, you can write to us at: Hospice User Group, St. Michael’s Hospice, Aldermaston Road, Basingstoke, RG24 9NB.

How you’ll make a difference

By being part of our HUG group and attending our quarterly meetings or joining as a virtual member, you can have a say in how services are delivered and developed here at St. Michael’s Hospice.