Store Manager – Alresford

 As Store Manager, you’ll take overall responsibility for the day-to-day running of the shop, ensuring excellent presentation, great customer experience, and strong financial performance. You’ll recruit, train, and inspire a team of staff and volunteers, creating a welcoming and motivated environment. 

You’ll also play a key role in embedding the shop in the local community, engaging supporters, and helping the store become a trusted place to donate, shop, and connect. 

Key responsibilities include: 

• Leading and managing the daily operation of the store. 
• Recruiting, training, and motivating staff and volunteers. 
• Driving sales to achieve income targets. 
• Maintaining excellent merchandising and presentation standards, with a strong eye for visual display. 

Ensuring compliance with health, safety, and financial procedures. 

About you 

The ideal candidates will: 

• Have proven retail experience (charity or commercial), ideally with some supervisory or management experience or can demonstrate transferable skills. 

• Be passionate about delivering excellent customer service. 
• Have a keen eye for visual merchandising and take pride in creating attractive shop displays. 
• Be confident, organised, and adaptable. 
• Enjoy working with and motivating volunteers. 

Be able to work flexibly, including some weekends and bank holidays 

St. Michael’s Hospice is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment. Successful candidates will be required to undergo relevant background checks, including a DBS check and provide satisfactory reference before starting the role. 

About St. Michael’s Hospice 

St. Michael’s Hospice is a registered charity providing specialist palliative and end of life care services since 1992, for the people of North Hampshire. We are dedicated to providing care to people throughout North Hampshire who are affected by life limiting illness to attain the highest possible quality of life by providing a choice of specialist care and support. 

As a charity, we depend on the kindness and support of our local community to continue offering our services free of charge. This care is made possible by supporters donating, taking part in fundraising events and activities, playing our lottery, shopping in our retail outlets, leaving gifts in their Wills or giving freely of their time to volunteer. When you join our retail team, you are not just taking on a job – you are helping make a real difference. Every sale helps to fund the specialist care and support we provide to local people living with life-limiting illness. 

Our benefits 

offer a competitive salary with attractive benefits, including life assurance, 27 days annual leave plus bank holidays, and an extensive health and wellbeing plan and company pension. 

Contact 

For further information and to arrange informal visits, please contact Colin Tanner, Retail Business Manager on 01256 848884 or email: colin.tanner@stmichaelshospice.org.uk.