Clinical Admin Lead (Maternity Cover)

What are we looking for?

We are looking for an experienced individual to lead Clinical Administration at the Hospice to ensure the smooth operation of all clinical services by providing high-level administrative support to the Clinical Director, Medical Director, and Clinical Management Team.

The role

In this role, you will manage a team of Clinical Coordinators to develop and enhance administrative processes that support efficient service delivery.

What you will be doing:

• Overseeing a team of Clinical Coordinators, ensuring effective administrative support across all clinical services.

• Enhancing and streamlining processes to improve efficiency in service delivery.

• Working closely with the Clinical Director, Medical Director, and wider clinical management team.

• Ensuring compliance with confidentiality and professional standards in all clinical administrative functions.

This role will predominantly be Monday to Friday; however, as the clinical service operates 7 days a week, including bank holidays, some flexibility will be required to provide support outside usual working hours to cover short-term absences within the team.

What we are looking for:

• Previous supervisory or management experience is essential, ideally within an administrative function in a healthcare setting.

• Strong administrative skills with a keen eye for detail.

• The ability to work independently and as part of a team in a fast-paced environment, using your initiative to problem-solve under pressure.

• An understanding of confidentiality and data protection is crucial.

You will be joining a friendly and supportive team, working across all clinical areas, with opportunities for multidisciplinary collaboration.

St. Michael’s Hospice is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment. Successful candidates will be required to undergo relevant background checks, including a DBS check and provide satisfactory reference before starting the role.

About St. Michael’s Hospice

St. Michael’s Hospice is a registered charity providing specialist palliative and end of life care services since 1992, for the people of North Hampshire. We are dedicated to providing care to people throughout North Hampshire who are affected by life limiting illness to attain the highest possible quality of life by providing a choice of specialist care and support. As a charity, we depend on the kindness and support of our local community to continue offering our services free of charge. This care is made possible by supporters donating, taking part in fundraising events and activities, playing our lottery, shopping in our retail outlets, leaving gifts in their Wills or giving freely of their time to volunteer.

Our benefits

We offer a competitive salary with attractive benefits, including, free parking, life assurance, 27 days annual leave plus bank holidays, and an extensive health and wellbeing plan and company pension.

Contact

For further information and to arrange informal visits, please contact Christine Bagan, Patient and Family Support Lead on 01256 844744 or email: christine.bagan@stmichaelshospice.org.uk