Covid-19 Advice for Patients and Families

Last updated: 12th June 2020

The wellbeing of our patients, families, staff and volunteers is the foundation of our philosophy here at St. Michael’s Hospice. The impact of Covid-19 is profound and unprecedented which has led to an enormously difficult decision to revise the visiting policy. Where possible we encourage relatives to consider other ways of keeping in touch with loved ones through phone calls or media such as FaceTime, Zoom and Skype.

Visits are not permitted if the visitor is:

• unwell, especially with a high temperature, a new persistent cough or loss of taste or smell

• in the group of people that PHE recommend should be shielded as they are extremely vulnerable to Covid-19 on medical grounds

All visitors should adhere to local and national guidance regarding masks, handwashing and use of alcohol hand gel when visiting patients and must report to reception on arrival. Masks must always be worn on entry to the Hospice and throughout your visit. Where possible regular visitors should be the same individual to reduce the risk of onward transmission.

Covid-19 Patients:

(Confirmed or Suspected)

• 1 Visit per day (Max 2 people from same household) for 2 hours

• Visits from children under 12yrs to be agreed by Nurse in Charge

• Visitors can, if they wish, to be involved in providing care

• Visitors should meet with a member of nursing staff to be advised on appropriate use of PPE prior to visiting patient

All other Patients:

• 1 Visit per day (Max 2 people from same household) for 2 hours

• Visits from children under 12yrs to be agreed by Nurse in Charge

• Meet with a member of nursing staff to be advised on appropriate use of PPE prior to visiting patient

For End of Life Patients exceptions to some of these rules can be arranged by mutual agreement with Senior Staff.


If you require any further clarification on whether to visit the Hospice, please contact our Director of Patient Services, Julie Spreadbury on T: 01256 844744.

Yours sincerely,

Iain Cameron, Chief Executive

 

Useful Links and Information

Managing Breathlessness: 

Please click here to read some helpful information about managing breathlessness at home during the COVID-19 outbreak.

You may find some of the information below useful if you are concerned about Coronavirus (Covid-19) and specific conditions.

Alzheimer's Society Coronavirus: information for people affected by Dementia.
Asthma UK Health advice for people with asthma
Bowel Cancer UK Coronavirus and bowel cancer
Brain Tumour Charity Coronavirus and brain tumours
British Heart Foundation Coronavirus: what it means for you if you have heart or circulatory disease
British Liver Trust Health advice for people with liver disease and liver transplant patients
British Lung Foundation What should people with a lung condition do now?
Macmillian Cancer Support Cancer and Coronavirus (Covid-19)

More general information is available from the sources below.

Hampshire Hospitals Foundation Trust Patient Information Leaflets (follow the Coronavirus link)
Mental Health Foundation How to look after your mental health during the Coronavirus outbreak
NHS Symptoms and what to do
Public Health England What you need to do
World Health Organisation Advice for the public