Covid-19 Advice for Patients and Families


Visitor Information: Last updated: 26th March 2020

The wellbeing of our patients, families, staff and volunteers is the foundation of our philosophy here at St. Michael’s Hospice. The impact of Covid-19 is profound and unprecedented which has led to an enormously difficult decision to revise the visiting policy. 

With immediate effect the following changes will be made:

  • Visiting hours are restricted to between 09:00 – 17:00hrs
  • Only 2 visitors from the same household each day per patient for 1 hour
  • No overnight stays
  • All communal public areas are now closed 
  • Visitors should check our website before visiting to check latest guidelines and wash their hands on entering the building 
  • Visitors presenting any symptoms of Covid-19 cannot be permitted entry
  • For End of Life Patients exceptions to some of these rules can be arranged by mutual agreement with Senior Staff

Covid-19 Positive Patients

  • Visits are not permitted to patients confirmed with Covid-19 unless authorised by a Senior Clinician or Consultant. This will consist of one single visit lasting no longer than 1 hour.

If you require any further clarification on whether to visit the Hospice, please contact our Director of Patient Services on T: 01256 844744.

Thank you.

Iain Cameron, Chief Executive Officer

Useful Links

You may find some of the information below useful if you are concerned about Coronavirus (Covid-19) and specific conditions.

Alzheimer's Society Coronavirus: information for people affected by Dementia.
Asthma UK Health advice for people with asthma
Bowel Cancer UK Coronavirus and bowel cancer
Brain Tumour Charity Coronavirus and brain tumours
British Heart Foundation Coronavirus: what it means for you if you have heart or circulatory disease
British Liver Trust Health advice for people with liver disease and liver transplant patients
British Lung Foundation What should people with a lung condition do now?
Macmillian Cancer Support Cancer and Coronavirus (Covid-19)

More general information is available from the sources below.

Hampshire Hospitals Foundation Trust Patient Information Leaflets (follow the Coronavirus link)
Mental Health Foundation How to look after your mental health during the Coronavirus outbreak
NHS Symptoms and what to do
Public Health England What you need to do
World Health Organisation Advice for the public