Current Covid Alert Level: Red. For more details please follow the link on the homepage.

Covid-19 Advice for Patients and Families

Last updated: January 13, 2021

Covid-19 Alert Level: RED

All visits must be pre-booked with the In-patient Unit Reception

Telephone 01256 844744

These measures are in place to maintain patient safety and prevent the spread of infection.

  • Hospice visiting is no longer permitted for patients unless they are end of life (APOC) and arranged in advance
  • Only essential Outpatient Appointments will continue
  • Reception will close daily at 13.00hrs from Thursday 14th and continued to be closed at weekends
  • Contractors for internal works are no longer permitted to work onsite unless in an emergency/urgent situation in agreement with a member of SLT
  • Only surgical masks can be worn whilst on the Hospice site
  • The Lyford Unit will continue to operate as a separate entity, following HHFT guidelines.

Your co-operation and understanding are appreciated in these unprecedented times.

         Julie Spreadbury
 Director of Patient Services


The following visitors will not be admitted into the Hospice.

  • If you live outside of the Basingstoke or North Hampshire area. 
  • If you are displaying any symptoms of Covid-19, as well as flu or diarrhoea and vomiting.
  • If you have been in contact with someone with a confirmed case of Covid-19, or have been isolating with someone who has symptoms of Covid-19 in the last 14 days, you will be able to return once the two week period is finished.
  • If you are waiting for the results of a Covid-19 test, you may return on receipt of these results, provided they are negative.
  • Equally, if you have been contacted by Test and Trace and you have been informed that you are required to isolate at home, you will have to wait for the isolation period to be finished before being allowed to visit.
  • We will also not be able to admit any visitors who have returned from international travel to countries with a 14-day quarantine period, until that period is finished.


Useful Links and Information

Managing Breathlessness: 

Please click here to read some helpful information about managing breathlessness at home during the COVID-19 outbreak. Click here to watch a video from Macmillan Cancer Support entitled Fatigue is Real.

You may find some of the information below useful if you are concerned about Coronavirus (Covid-19) and specific conditions.

Alzheimer's Society Coronavirus: information for people affected by Dementia.
Asthma UK Health advice for people with asthma
Bowel Cancer UK Coronavirus and bowel cancer
Brain Tumour Charity Coronavirus and brain tumours
British Heart Foundation Coronavirus: what it means for you if you have heart or circulatory disease
British Liver Trust Health advice for people with liver disease and liver transplant patients
British Lung Foundation What should people with a lung condition do now?
Macmillian Cancer Support

Cancer and Coronavirus (Covid-19)

More general information is available from the sources below.

Hampshire Hospitals Foundation Trust Patient Information Leaflets (follow the Coronavirus link)
Mental Health Foundation How to look after your mental health during the Coronavirus outbreak
NHS Symptoms and what to do
Public Health England What you need to do
World Health Organisation Advice for the public