Current Covid Alert Level: Amber. For more details please follow the link on the homepage.

Covid-19 Advice for Patients and Families

Last updated: November 13, 2020

Covid-19 Alert Level: AMBER

All visits must be pre booked with IPU Reception

telephone 01256 844744

  • All visitors are asked to wear personal protective equipment (PPE) i.e.  face mask, which will be provided on arrival at Reception.
  • Each patient may have one 2-hour visit per day. This should be no more than 2 people from the same household. This does not have to be the same 2 people every day. Children are permitted but are included in the 2 people limit.
  • Relative visits are restricted to patient rooms only, and relatives must wait in reception to be met by a member of staff and taken to the IPU.

To avoid anyone being turned away, please liaise with each other to arrange who is visiting when.

  • Alternative arrangements will be made for patients on APOC dependent upon the alert state.  Currently, open visiting will continue with a maximum of two visitors in a room at a time throughout the day and night if appropriate. It can be different members of the family.
  • Patients with a learning disability will be assessed and visiting discussed with their immediate family. Visiting times will be dependent on individual patient’s needs.
  • Patients with Dementia will be assessed to determine if receiving a visitor would be beneficial to their wellbeing. If you are unsure, please discuss with medical staff and/or Ward Manager.
  • To avoid foot fall on the unit, please stay in the patient room whenever possible and use the call bell to gain the nursing staff's attention if needed.

We hope these measures will allow us to maintain patient safety and prevent the spread of infection.

Your co-operation and understanding are appreciated in these unprecedented times.

Julie Spreadbury

Director of Patient Services

The following visitors will not be admitted into the hospice.

  • If you are displaying any symptoms of Covid-19, as well as flu or diarrhoea and vomiting.
  • If you have been in contact with someone with a confirmed case of Covid-19, or have been isolating with someone who has symptoms of Covid-19 in the last 14 days, you will be able to return once the two week period is finished.
  • If you are waiting for the results of a Covid-19 test, you may return on receipt of these results, provided they are negative.
  • Equally, if you have been contacted by Test and Trace and you have been informed that you are required to isolate at home, you will have to wait for the isolation period to be finished before being allowed to visit.
  • We will also not be able to admit any visitors who have returned from international travel to countries with a 14-day quarantine period, until that period is finished.


Useful Links and Information

Managing Breathlessness: 

Please click here to read some helpful information about managing breathlessness at home during the COVID-19 outbreak. Click here to watch a video from Macmillan Cancer Support entitled Fatigue is Real.

You may find some of the information below useful if you are concerned about Coronavirus (Covid-19) and specific conditions.

Alzheimer's Society Coronavirus: information for people affected by Dementia.
Asthma UK Health advice for people with asthma
Bowel Cancer UK Coronavirus and bowel cancer
Brain Tumour Charity Coronavirus and brain tumours
British Heart Foundation Coronavirus: what it means for you if you have heart or circulatory disease
British Liver Trust Health advice for people with liver disease and liver transplant patients
British Lung Foundation What should people with a lung condition do now?
Macmillian Cancer Support

Cancer and Coronavirus (Covid-19)

More general information is available from the sources below.

Hampshire Hospitals Foundation Trust Patient Information Leaflets (follow the Coronavirus link)
Mental Health Foundation How to look after your mental health during the Coronavirus outbreak
NHS Symptoms and what to do
Public Health England What you need to do
World Health Organisation Advice for the public